Frequently Asked Questions
Everything you need to know about finding your perfect fit.
How do I know which insole size to order?
Most of our insoles are sized based on your standard shoe size. If you are between sizes, we recommend ordering the larger size and trimming the toe area with scissors for a custom fit.
What is your return policy for worn items?
We offer a 60-day satisfaction guarantee. If you are not satisfied with the comfort of your insoles, you can return them for a full refund or exchange, even if they have been trimmed or worn.
How long will a pair of insoles typically last?
On average, high-quality insoles last between 6 to 12 months depending on your activity level and the frequency of use.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
Can I move my insoles from one pair of shoes to another?
Absolutely. Most insoles are designed to be removable and can be transferred between different pairs of shoes, provided the footwear has a similar shape and volume.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and Google Pay for a secure checkout process.